Installation
Planning for a successful installation starts when you place your order. In order to ensure that VitalLink matches your specific needs in the most appropriate and efficient manner and to better understand the purpose and value of each component, a ‘site survey’ is conducted to discuss and review the various different scenarios for use of VitalLink. This discussion will include a review of the available communications options from which VitalLink can access your MSP.
Having completed the site survey, a final “Specification of Deliverables” will be produced for your acceptance. As well as the specifics of the hardware this document will identify the required medical peripherals, user interface and communications options and capture any required software or documentation changes.
Once all parties agree to the specification, TeleMedic Systems will pre-configure your unit(s) with the appropriate software to support your preferred medical parameters and prepare the associated user manuals. Upon passing our quality control process the completed system will be delivered and installed in accordance with the final specification of deliverables.
When installation and training are complete, an “Acceptance Test” will be carried out to verify that all aspects of the VitalLink system are properly installed and correctly configured. The final step is the commissioning of your new VitalLink by connecting to your telemedicine Medical Service Provider, (MSP.) As part of the commissioning process your MSP is notified that your unit is online and ready for use if needed.
Note: In many instances installation, acceptance, commissioning and user training can be completed in one visit.
